Privacy policy
Last Updated: May 18, 2025
This Privacy Policy explains how Nailaddict (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you access our website at nailaddict.ae (the “Site”) or use our services (collectively, the “Services”). This policy applies to all users of the Site, including customers, visitors, and other individuals whose data we collect.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use the Services.
---
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The “Last Updated” date at the top of this page will be revised accordingly. We encourage you to review this policy regularly.
---
Legal Basis for Processing Personal Data
Under UAE’s Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), we collect and process your personal information based on the following legal grounds:
Consent: Where you have provided explicit consent for the processing of your data for specific purposes, such as marketing communications.
Contractual Necessity: Where processing is necessary to fulfill our contractual obligations, such as order processing and customer support.
Legal Obligation: Where processing is necessary to comply with applicable laws and regulations.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided it does not override your rights and freedoms.
You have the right to withdraw consent at any time by contacting us at info@nailaddict.ae.
---
Information We Collect
We collect personal information to provide, improve, and secure our Services. The types of personal information we collect include:
1. Information You Provide Directly:
Contact Information: Name, email address, phone number.
Order Information: Shipping and billing details, payment confirmation.
Account Information: Username, password, security questions.
Customer Support Information: Communications and inquiries regarding orders or services.
2. Information We Collect Automatically:
Usage Data: IP address, browser type, device information, and interaction with the Site.
Cookies and Tracking Technologies: We use cookies and similar technologies to analyze user behavior and improve the Services.
3. Information from Third Parties:
We may receive information about you from service providers, such as payment processors and shipping partners, to complete your transactions and provide customer support.
---
How We Use Your Information
We may use your personal information for the following purposes:
Order Processing: To process and deliver your orders, manage returns, and provide updates.
Customer Support: To address inquiries, provide assistance, and resolve issues.
Marketing and Promotions: To send you promotional materials, offers, and updates (with your consent).
Security and Fraud Prevention: To monitor for and prevent fraudulent activity.
Legal Compliance: To comply with applicable laws, regulations, and legal requests.
Automated Decision-Making: We may use automated decision-making processes to detect fraudulent transactions and ensure account security. You have the right to object to such processing by contacting us.
---
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Improve your user experience.
Analyze website traffic and usage patterns.
Deliver targeted advertising and promotional content.
You can adjust your browser settings to refuse cookies; however, this may limit certain functionalities of the Site. For more information, see the Shopify Cookie Policy.
---
How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: Payment processors, shipping partners, data analytics providers.
Business Partners: For marketing and promotional purposes (with your consent).
Legal Compliance: To comply with applicable laws, regulatory requirements, or legal requests.
We do not sell your personal information to third parties.
---
International Data Transfers
If we transfer your information outside the UAE, we will ensure it is protected in accordance with applicable data protection laws.
Transfers will only occur to countries that provide an adequate level of protection or where you have given explicit consent.
If necessary, we will implement appropriate data transfer agreements to safeguard your information.
---
User-Generated Content
If you submit reviews or other content to public areas of the Site, this content may be visible to other users. Please avoid sharing personal or sensitive information in public forums.
---
Children’s Data
Our Services are not intended for use by children under the age of 16. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.
---
Data Security and Retention
We implement appropriate security measures to protect your information, including encryption and secure data storage.
Retention Period: Personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Data Breach Notification: If a data breach occurs that may result in a risk to your rights and freedoms, we will notify the UAE Data Office and affected individuals as required by law.
---
Your Rights and Choices
Under UAE data protection laws, you have the right to:
Access Your Data: Request a copy of your personal data.
Rectify Your Data: Correct inaccurate or incomplete information.
Erase Your Data: Request the deletion of your personal information, subject to legal requirements.
Restrict Processing: Limit the processing of your data in certain circumstances.
Object to Processing: Object to the processing of your data for marketing purposes or automated decision-making.
Withdraw Consent: Withdraw consent for data processing at any time.
Data Portability: Request the transfer of your data to another service provider.
To exercise any of these rights, please contact us at info@nailaddict.ae.
---
Data Protection Officer (DPO)
If our core activities involve large-scale processing of personal data, we will appoint a Data Protection Officer. For any data protection queries or concerns, please contact info@nailaddict.ae.
---
Complaints and Dispute Resolution
If you have complaints about how we process your personal information, you may contact us at info@nailaddict.ae.
If you are not satisfied with our response, you may also lodge a complaint with the UAE Data Office or your local data protection authority.
---
Contact Us
For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:
Email: info@nailaddict.ae